Privacy Policy

1. Information We Collect

1.1 Information from Discord

When you authenticate with Discord to use our Service, we collect:

• Discord User ID
• Username and Display Name (Global Name)
• Email address (if provided by Discord)
• Avatar/Profile Picture
• List of Discord servers (guilds) you have access to
• Server roles and permissions

1.2 Service Usage Data

We automatically collect information about your use of the Service:

• Bot commands and interactions
• Server configuration settings
• Bot activity logs and analytics
• Message content processed for moderation features (stored temporarily)
• User activity and leveling statistics

1.3 Payment Information

When you subscribe to our PRO plan, payment processing is handled by Stripe. We store:

• Subscription status and plan type
• Subscription expiration dates
• Stripe customer ID and subscription ID

We do not store your credit card information. All payment data is processed and stored securely by Stripe in accordance with PCI-DSS standards.

1.4 Technical Information

• IP addresses and device information
• Browser type and version
• Operating system
• Access times and referring URLs

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Authenticate users and manage user accounts
• Process subscription payments and manage billing
• Enable bot features such as moderation, leveling, and automation
• Send administrative messages and service updates
• Analyze usage patterns to improve performance
• Detect and prevent fraud, abuse, or violations of our Terms of Service
• Comply with legal obligations

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We share information with:

• Discord: To provide bot functionality and user authentication
• Stripe: To process payments for PRO subscriptions
• Hosting Providers: To store data and deliver the Service

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain user sessions and authentication
• Remember user preferences and settings
• Analyze website traffic and usage patterns

You can control cookie settings through your browser. However, disabling cookies may affect the functionality of the Service.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (HTTPS/SSL)
• Secure database storage with access controls
• Regular security audits and updates
• Limited employee access to personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Information: Retained while your account is active and for a reasonable period after deletion to comply with legal obligations
• Server Data: Configuration and settings are retained as long as the bot remains in the server
• Moderation Logs: Retained for up to 90 days for security and abuse prevention
• Payment Records: Retained for 7 years to comply with tax and accounting regulations

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Withdrawal of Consent: Withdraw consent for data processing where consent was the basis

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Children's Privacy

Our Service is not directed to individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence where data protection laws may differ. By using the Service, you consent to the transfer of your information to these locations. We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Effective Date" at the top. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: